Right of withdrawal
Legal cancellation policy
You have the right to withdraw from this contract within fourteen days without giving any reason.
The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.
You may exercise your disclaimer by providing us with a clear statement (such as a letter sent by post, fax or e-mail) of your decision to withdraw from this Agreement.
The revocation declaration must be sent to:
Vitello Handels GmbH
Telephone: +43 (0) 664 8227 485
To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation.
Consequences of withdrawal
If you withdraw from this Agreement, we will have all payments we have received from you, including delivery charges (except for the costs arising from choosing a different delivery method than the most favorable standard delivery we offer ), immediately and no later than fourteen days from the date on which the notice of your cancellation of this contract or the thing has been received by us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees.
We may refuse to repay you until we have returned the goods unopened and undamaged or until you have provided proof that you have returned the goods.
You must return the goods to us undamaged and unopened without undue delay and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days. The direct costs of the return of the goods are to be borne by you.
Note about exceptions
The right of revocation does not exist for contracts for the delivery of goods from our repertoire, nor for contracts for the delivery of goods, which are in action because of their short shelf life and contracts for the delivery of goods outside our range offered in the online shop, specifically on customer request specifically were ordered for you.